by Steven Hesketh | Dec 9, 2024 | The Hospitality Hero
As the holiday season approaches, gift cards are often seen as the perfect present for loved ones. But for local restaurants and hotels, they are much more than just a convenient gift—they are a strategic tool that can significantly boost business. From...
by Steven Hesketh | Dec 2, 2024 | The Hospitality Hero
As someone who has spent years in hospitality, I’ve seen firsthand how events like Christmas markets play a vital role in attracting tourists, boosting local economies, and creating a magical atmosphere that draws people back year after year. Chester’s Christmas...
by Steven Hesketh | Nov 22, 2024 | The Hospitality Hero
Contracts are the backbone of business operations, especially in the hospitality sector, where agreements often span years and involve essential services like energy, maintenance, or technology partnerships. Recently, I took over a hotel bound by a five-year...
by Steven Hesketh | Nov 15, 2024 | The Hospitality Hero
Donald Trump’s victory presents an optimistic outlook for the hospitality sector in America, which stands to benefit from his pro-business stance. Throughout his campaign and previous presidency, Trump has emphasised economic growth by lowering corporate taxes and...
by Steven Hesketh | Nov 8, 2024 | The Hospitality Hero
In today’s hospitality world, there’s a lot of buzz about technology taking over our jobs, especially with AI on the rise. But let’s face it—no robot can replace the warmth and personal touch that comes from a human interaction. While tech can enhance the...
by Steven Hesketh | Nov 1, 2024 | The Hospitality Hero
Let’s start this blog off by just pointing out some of the changes that the 2024 Autumn Budget has introduced: National Minimum Wage Increase: A substantial rise will occur, with adult wages (21+) increasing to £12.21 per hour from April 2025. Younger workers and...
