by Steven Hesketh | Nov 22, 2024 | The Hospitality Hero
Contracts are the backbone of business operations, especially in the hospitality sector, where agreements often span years and involve essential services like energy, maintenance, or technology partnerships. Recently, I took over a hotel bound by a five-year...
by Steven Hesketh | Nov 15, 2024 | The Hospitality Hero
Donald Trump’s victory presents an optimistic outlook for the hospitality sector in America, which stands to benefit from his pro-business stance. Throughout his campaign and previous presidency, Trump has emphasised economic growth by lowering corporate taxes and...
by Steven Hesketh | Nov 8, 2024 | The Hospitality Hero
In today’s hospitality world, there’s a lot of buzz about technology taking over our jobs, especially with AI on the rise. But let’s face it—no robot can replace the warmth and personal touch that comes from a human interaction. While tech can enhance the...
by Steven Hesketh | Nov 1, 2024 | The Hospitality Hero
Let’s start this blog off by just pointing out some of the changes that the 2024 Autumn Budget has introduced: National Minimum Wage Increase: A substantial rise will occur, with adult wages (21+) increasing to £12.21 per hour from April 2025. Younger workers and...
by Steven Hesketh | Oct 25, 2024 | The Hospitality Hero
There’s a common misconception in our industry—that we’re overly strict, dramatic, or intense. You might have heard the stereotype that if the cutlery isn’t perfectly aligned, it’s as if you’ve personally offended the manager. But the reality is far more nuanced,...
by Steven Hesketh | Oct 18, 2024 | The Hospitality Hero
Sally Abé’s “A Woman’s Place is in the Kitchen” is more than just a memoir; it’s a bold, inspiring exploration of Sallys journey in a male-dominated industry. Having just finished reading it, I felt compelled to reflect not only on her journey but also on...
