The hospitality industry is undergoing a significant transformation, and young people are at the forefront of this change. Booking hotels and holidays is not the same as it was 30 years ago. Back then people would use travel agents, or phone accommodations they found...

Last week, the entire nation of England united in a fervour of patriotism as our team reached the finals of the Euros! The passion was palpable, with flags proudly displayed on homes, pubs, and hotels. In Chester, a roundabout was even painted to resemble the England...

Chester is a city steeped in history and charm, it has long been a bustling hub for tourists and locals alike. However, the recent closures of beloved establishments such as the Henry Potts and Boheme paint a stark picture of the struggles facing the hospitality...

The last ten weeks have been a whirlwind - from the Liverpool Hospitality awards on the 9th May, to last week’s Wrexham Hotel opening, events are becoming a central part of the job. The events industry in the UK is a major and vibrant sector that plays a significant...

I was lucky enough to bag some Taylor Swift tickets to the The Eras Tour at Anfield Stadium, Liverpool, where my family and I had a great night singing, friendship band swapping… and I even busted out some incredible dad dancing, just like Prince William! And, I’m not...

People, Place Making and Industry Perception     I can’t believe it’s been just over a week since ‘The Art of Hospitality Conference’, in Liverpool, where over 100 people gathered for our second event, to collectively explore ‘How to Make Hospitality Great Again’,...

Did you know that the hospitality industry is the unsung hero of the UK economy and wider world? It plays a critical role in economic development, yet its significance often goes unrecognised. As part of my Hospitality H.E.R.O values, the E stands for 'Economics and...

Many accommodation operators across the UK are set to introduce £1 or £2-a-night accommodation visitor charges, as ABID (Accommodation Business Improvement District) initiatives, that have already been successfully introduced in Manchester, and are on the cards to...

Sky News shared last year that Wrexham AFC's co-owners Ryan Reynolds and Rob McElhenney had given North Wales a "£1bn boost", according to the region's tourism chief. In the feature, Jim Jones, chief executive of North Wales Tourism, said the Wrexham AFC co-owners...

“There’s one vital ingredient no business can do without and that’s confidence.” - Dame Karen Jones  Dame Karen Jones, who co-founded Café Rouge, is the ex-chief executive of the Spirit pub group, current non-executive director at Mowgli and chair of Hawksmoor, shared...