Change Makers and Disruptors

Change Makers and Disruptors

In the fast-paced world of business, it's the disruptors and change makers who leave an indelible mark. I was delighted to recently speak at the DIB second annual Change Makers Live Conference, alongside a spectacular and eclectic line-up of innovators, policy makers...

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Tips Act: Get it Right

Tips Act: Get it Right

I was recently interviewed by The Telegraph about the decline in tipping, due to the growing use of contactless card payments… And, as the tips debate continues, businesses are now rightly being told that they must communicate how they share and allocate tips fairly...

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Stress Awareness Month: Stretched, Pressed and Stressed!

Stress Awareness Month: Stretched, Pressed and Stressed!

Stress Awareness Month: Stretched, Pressed and Stressed! Here in the UK, it is Stress Awareness Month – this campaign has been held every April, since 1992, to increase awareness about both the causes and cures. There’s no doubt about it, a career in hospitality can...

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