by Steven Hesketh | May 17, 2024 | The Hospitality Hero
Our next ‘The Art of Hospitality’ event is in the diary for the 11th June 2024, at The Hilton, Liverpool, UK and it will explore ‘How to Make Hospitality Great Again’, with ‘People, Place and Perception’ in mind. As always, the event promises to delve deep into the...
by Steven Hesketh | May 10, 2024 | The Hospitality Hero
In the fast-paced world of business, it’s the disruptors and change makers who leave an indelible mark. I was delighted to recently speak at the DIB second annual Change Makers Live Conference, alongside a spectacular and eclectic line-up of innovators, policy...
by Steven Hesketh | May 3, 2024 | The Hospitality Hero
“We mustn’t underestimate the value in actually getting involved with local schools, local colleges and local universities… these young people are our future.” As well as being The Hospitality Hero, I am also the Chief Executive of Savvy Hotels running two hotels in...
by Steven Hesketh | Apr 26, 2024 | The Hospitality Hero
Have you seen the trending story this week, where a struggling chef asks Gordon Ramsay a vulnerable and personal question… well, he responded in an unexpected way, with Upworthy stating that it; ‘was totally surprising.’ The article starts by outlining what many of...
by Steven Hesketh | Apr 19, 2024 | The Hospitality Hero
I was recently interviewed by The Telegraph about the decline in tipping, due to the growing use of contactless card payments… And, as the tips debate continues, businesses are now rightly being told that they must communicate how they share and allocate tips fairly...
by Steven Hesketh | Apr 12, 2024 | The Hospitality Hero
This week, I read that Celebrity Chef, Gino D’Acampo is the latest high-profile figure to call on the Government to ‘act now’ and support the hospitality industry, which he told the Manchester Evening News is “falling down like a pack of cards”. And, whilst this is...
