by Steven Hesketh | Jun 28, 2024 | The Hospitality Hero
I was lucky enough to bag some Taylor Swift tickets to the The Eras Tour at Anfield Stadium, Liverpool, where my family and I had a great night singing, friendship band swapping… and I even busted out some incredible dad dancing, just like Prince William! And, I’m not...
by Steven Hesketh | Jun 21, 2024 | The Hospitality Hero
People, Place Making and Industry Perception I can’t believe it’s been just over a week since ‘The Art of Hospitality Conference’, in Liverpool, where over 100 people gathered for our second event, to collectively explore ‘How to Make Hospitality Great Again’,...
by Steven Hesketh | Jun 14, 2024 | The Hospitality Hero
Did you know that the hospitality industry is the unsung hero of the UK economy and wider world? It plays a critical role in economic development, yet its significance often goes unrecognised. As part of my Hospitality H.E.R.O values, the E stands for ‘Economics...
by Steven Hesketh | Jun 7, 2024 | The Hospitality Hero
Many accommodation operators across the UK are set to introduce £1 or £2-a-night accommodation visitor charges, as ABID (Accommodation Business Improvement District) initiatives, that have already been successfully introduced in Manchester, and are on the cards to...
by Steven Hesketh | May 31, 2024 | The Hospitality Hero
Sky News shared last year that Wrexham AFC’s co-owners Ryan Reynolds and Rob McElhenney had given North Wales a “£1bn boost”, according to the region’s tourism chief. In the feature, Jim Jones, chief executive of North Wales Tourism, said the...
by Steven Hesketh | May 24, 2024 | The Hospitality Hero
“There’s one vital ingredient no business can do without and that’s confidence.” – Dame Karen Jones Dame Karen Jones, who co-founded Café Rouge, is the ex-chief executive of the Spirit pub group, current non-executive director at Mowgli and chair of Hawksmoor,...
